Terms and Conditions
All orders ship from the Certified Nation Headquarters in Detroit, MI, USA. Orders placed on this site are subject to product availability and will be shipped according to Certified Whiteboy Clothing shipping policies. We will process your order once payment is received. Processing, packing & shipping your order will take 1-2 business days after payments are received. The shipping process generally takes 2-3 business days within the U.S. Our business days are Monday-Friday from 9:00 AM-5:00 PM EST.
Please make sure you are asking us to ship to a secure location, as we are not responsible for lost, stolen, or damaged packages. Once you receive a tracking number for your shipment, you can track it at www.USPS.com . At that point, we have fulfilled our obligation to the customer, any further issues with shipping must be addressed to www.USPS.com
PLEASE DOUBLE CHECK ALL INFORMATION AT THE END OF YOUR ORDER. We cannot refund shipping fees or cost of items if your package does not arrive or is delivered to another address due to customer mistyping their own information upon ordering.
We may not be able to ship to hotels, some mail forwarders and/or PO boxes depending on the location or if there are known issues with the location. Shipping may not be available to all locations.
International orders are shipped using USPS which is the US Postal Service. For postal orders, the packages are handed off to your country’s postal service for ‘door-to-door’ delivery.
USPS Priority Mail comes with tracking and is insured. We’ve rarely had a USPS Priority Mail package lost (although sometimes it will be returned if the destination address is wrong).
You are responsible for any VAT, tariff, duty, taxes, handling fees, brokerage charges, customs clearance charges, etc. required by your country for importing consumer goods. All international shipments are eligible for these fees. There is no way for Certified Whiteboy (the shipper) to predict your country’s customs/fee habits, so be prepared to pay full VAT on the fully declared value of your order as well as any customs fees your country’s postal system may charge you. There are some services that can estimate the duty/taxes, while they’re not 100% accurate they can be helpful (Duty/Tax Calculator). Keep a printout of your email receipt as you may have to send a copy to your customs office. If you do not pay the required brokerage fees, VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc – we cannot issue any refunds.
All prices are in US Dollars (USD). Prices subject to change without notice.
Conditions for returns/exchanges:
• All items must be returned (within 30 days) in a new, unworn, and unwashed condition and pet hair and smoke free. All original tags and accessories, patches, accents, embellishments, buttons, zippers, etc. must still be attached.
• If you believe you have received a defective item, please contact us within 5 business days of the original shipment date. We cannot be responsible for items damaged in shipping or by recipient.
There are 3 reasons why we will accept an return/exchange:
1. The item is the wrong size
2. The wrong item was shipped
3. The item was defective
If we shipped you a defective item, you must notify us within 5 business days of receiving the item in order to qualify for an exchange. If you do not provide us with proper notification within the allotted timeframe, we will not authorize your exchange. We do not refund shipping costs on return/exchanges unless we made a processing error. If we do make an error, we will refund your shipping costs up to $9.99 USD. All returns/exchanges are to be packed in the original packaging we shipped the items to you if available. Please include the original invoice (photocopy is ok) with the reason for exchange written on the invoice. We are not responsible for lost, stolen, or damaged packages (please insure your items). Once your package has been received and is processed you will be notified via email when it’s shipped back to you or refunded. You are responsible for any shipping costs back to us including insurance. Please ask any questions prior to purchasing your item at [email protected].
Send your return or exchange to:
CERTIFIED WHITEBOY, LLC
PO BOX 3565
CENTER LINE, MI 48015
We do not refund original shipping costs on returns or exchanges.
Certified Whiteboy Clothing is committed to respecting the privacy rights of all visitors to our online store. Certified Whiteboy Clothing also recognizes the importance of protecting information collected about you. While visiting our site, we may ask you to register and/or provide information that personally identifies you, including but not limited to any name, address, telephone number, email address, birth date, credit card or payment information, or other information that could be used to contact you or any other identifying information that you may disclose to Certified Whiteboy, LLC for purposes of interacting with our site, including, for example, when you ask for information, enter a contest, order our products, or download material (“Personal Information”). Unless otherwise required by law, Certified Whiteboy, LLC does not disclose any Personal Information to third parties. However, Certified Whiteboy, LLC reserves the right to make exceptions, such as when we believe that an emergency, illegal activity or some other reasonable basis exists for notifying or providing such information to the appropriate authorities.
Users Age 13 and Under
The Certified Whiteboy Clothing site is intended for use by individuals 13 years of age or older. Children under the age of 13 should get the assistance of a parent or guardian to use this site. Certified Whiteboy, LLC is concerned about the safety of our children when they use the internet. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13. If we become aware that a subscriber is under the age of 13, we will remove his or her personal information from our files.
Paying for Your Order
You may pay for your orders with major credit cards issued in the United States of America. Currently, we accept Visa® MasterCard® Discover Card® American Express® and PayPal.
Validating Your Order
After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment and shipping address.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell .Certified Whiteboy, LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason.
“100% CERTIFIED WHITEBOY”, “CERTIFIED WHITEBOY”, “100% CERTIFIED WHITEGIRL”, “CERTIFIED WHITEGIRL”, “CERTIFIED NATION”, Circular and rectangular “100% CERTIFIED WHITEBOY/WHITEGIRL” logos are registered trademarks, trademarks, trade dress or service marks owned exclusively by CERTIFIED WHITEBOY, LLC in the United States and other jurisdictions. All other marks referenced herein may be the property of CERTIFIED WHITEBOY, LLC or other respective owners. Any use, in whole or in part, of these trademarks or service marks or other intellectual property owned by CERTIFIED WHITEBOY, LLC shall not occur without the express written consent of CERTIFIED WHITEBOY, LLC and all rights of CERTIFIED WHITEBOY, LLC with respect to any such unauthorized use are hereby expressly reserved.